FAQ
About Our Boxes
Q: What is the Black Tie Box?
A: The Black Tie Box is a curated gifting experience designed for realtors and their clients. Each box features elevated, gender-neutral, and timeless items that enhance the client journey from listing appointment to closing and beyond.
Q: Who are your boxes designed for?
A: Our boxes are created primarily for realtors, brokers, and property professionals who want to impress clients with meaningful, sophisticated gifts. However, anyone who appreciates thoughtful luxury gifting can enjoy them.
Q: Can I choose what’s inside my box?
A: We offer both curated and customizable options. Our curated collections are designed to save you time, while our personalized options allow you to add a bespoke touch — like branded items or a custom message.
Personalization & Branding
Q: Can I include my real estate logo or business card?
A: Yes! We can include your branded materials in select boxes or offer subtle co-branding options for an elevated presentation that aligns with your professional image.
Q: Do you offer personalization for clients?
A: Absolutely. Certain boxes allow for personalized notes, engraved items, or monogram details to create a truly memorable experience.
Subscriptions & Client Journey Model
Q: How does the subscription model work?
A: Our subscription (aka client journey) program allows you to send gifts at key milestones — from the listing appointment to post-closing follow-ups. You choose the frequency, and we handle the packaging, shipping, and presentation.
Q: Can I customize my subscription schedule?
A: Yes! Whether you’d like quarterly gifts, milestone-based deliveries, or a full 12-month journey, we’ll help you design a cadence that fits your client relationships.
Shipping & Fulfillment
Q: How long will it take to receive my order?
A: Most orders ship within 3–5 business days. Customized or branded orders may take longer depending on personalization.
Q: Do you ship nationwide?
A: Yes, we currently ship throughout the U.S.
Q: Can I send boxes to multiple addresses?
A: Absolutely. We can ship directly to your clients for a seamless gifting experience.
Corporate & Bulk Orders
Q: Do you offer discounts for bulk or corporate gifting?
A: Yes! We offer special pricing for volume orders and brokerage partnerships. Reach out for details on our Preferred Partner program.
Q: Can you create custom collections for our brokerage or event?
A: We’d love to. We can tailor a gifting experience that reflects your brand, event theme, or client tier.
The Experience
Q: What makes Black Tie Box different from other gift box companies?
A: We specialize in the emotional experience behind gifting — not just what’s in the box. Our background in real estate and staging allows us to understand the milestones, timing, and tone needed to make every client interaction feel intentional and elevated.